AmLo Management LLC

Privacy Policy

Last updated October 7, 2026

AmLo Management LLC manages homeowner and condominium associations. This policy explains what information we keep about the owners and residents of the communities we manage, how we use it, and the choices you have. We run our work on Havn, a community management platform that acts as our service provider and handles your information only on our instructions.

What we collect

Your name, mailing address, email address, and phone numbers; the unit you own or live in and the ownership records that go with it; your account with the association (charges, payments, statements); requests, votes, and messages you send us; and, when you pay online, payment details handled by our payment processor, which we never see in full.

How we use it

To run the association’s business: billing and collecting assessments, sending statements and receipts, mailing and emailing the notices the association’s governing documents and state law require, answering your requests, running meetings and votes, and keeping the records an association must keep. We do not use your information for advertising, and we do not sell it.

Text messaging

You may choose to receive text messages from us about your community. You opt in yourself, on your owner portal or by texting START to your community’s number, and you can stop at any time by replying STOP or turning texts off on the portal. Message frequency varies. Message and data rates may apply. Reply HELP for help. The full terms are at AmLo Management LLC Text Message Terms and Conditions.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Who we share it with

Service providers that act on our behalf and only to do their job for us: Havn, which runs our platform and delivers our emails, letters, and texts; our payment processor; our mail and telephone carriers; and the association’s own board, auditors, attorneys, and insurers when their work requires it. We also share information when the law requires it, for example a resale certificate a buyer’s lender asks for. We never sell, rent, or trade your information, and never share it with anyone for their own marketing.

Keeping it safe

Your information is stored on the Havn platform with access limited to the staff who manage your community. Association records are kept for as long as the association and the law require.

Your choices

You can see and correct most of what we keep on your owner portal, choose which emails you receive, and turn texts on or off there at any time. For anything else, call (818) 237-5920 or email requests@amlo-management.com, or reach your community manager through your owner portal.

Changes

When this policy changes, the date at the top changes with it, and the current version is always at this address.