How It Works
Order in minutes. Track it to delivery.
No phone tag, no checks in the mail, no guessing what it costs. Here is the whole flow.
Step 1
Find your community
Search for the association the property belongs to. Each community on Havn has its own branded ordering portal, so you know you are requesting from the right place.
Step 2
Tell us about the property
The property address, your role in the transaction, and where the documents should go. Title and escrow orders support seller-paid checkout.
Step 3
Pick your documents
Resale certificate, estoppel, questionnaire, payoff demand, governing documents, or several at once. Choose standard turnaround or a rush option where the community offers one.
Step 4
Pay online
Every fee is itemized before you pay: document, rush, add-ons. State fee caps are enforced automatically. Payment is processed securely online.
Step 5
Track it to your inbox
The community is notified instantly and fulfills on a tracked clock. Your documents arrive by email with a secure download link, and you can check status anytime.
Common questions
Do I need an account?
No account is needed to place an order. You can track everything from the links in your confirmation email.
What if my community isn't on Havn?
Tell the association or its management company about Havn, or join the waitlist and we will reach out to them as we expand.
Who fulfills my order?
The association or its management company. They are the only party that can legally produce these documents; Havn is the ordering, payment, and delivery layer.
What happens if a deadline is missed?
Statutory deadlines are tracked on every order. If something slips, Havn flags it to the community and keeps you informed of status.