HOA software for managers and self-managed boards

HOA software that writes your resale and closing documents

Havn is HOA and condo association software for management companies and self-managed boards. Resale certificates, estoppel certificates, demand letters, and lender questionnaires are ordered through your own branded portal and paid by card. Havn drafts each one from the community's records, checks it against that state's statute, and hands it to you for a signature.

Free for the resale platform. No contract to sign.

havnhq.com/orders/WA-4182

Washington Resale Certificate

Example Ridge Owners Association

In progress
80 of 85 answered · 80 prefilled by Havn5 to go

Regular assessment

$190.00 monthly

From the record

Master insurance

Certificate on file

From the record

Reserve balance

$184,200.00

From the record

Right of first refusal

No

From the record
Washington state law met: fee cap honored, 10 day turnaround on track
80 of 85 answers in place.

Why boards and managers choose Havn

Save hours on every order

Each document opens mostly written from the community's own records. You answer what only you know, review, and sign.

Sign up and take orders today

Create an account, add your community, and share your branded order link. No contract, no sales call, no onboarding project.

Stop worrying about state law

Fee caps, delivery deadlines, and required disclosures are built in state by state and checked on every order.

From order to signed resale certificate in four steps

This is what a board or a manager actually sees when a title company orders a resale certificate. All four screens are on this page.

01

The order arrives

A title company orders through your branded portal link and pays by card, or routes a payment request to whoever holds the checkbook.

DocumentResale certificate
Price you set$250.00
Statutory cap$275.00

02

Havn drafts it

Answers and exhibits come out of the community's own records, each one traceable to its source.

AssessmentCommunity record
InsuranceCertificate
LitigationBoard minutes

03

You review and sign

Five open questions, an amber border on each, then a signature.

Answered80 of 85
Your answers needed5
Due10 days

04

Everyone gets it

Tracked links go out with your branding. The fee lands in the association's own bank account.

Title companyDownloaded
Buyer's agentDelivered
Settled$250.00

What changes for an HOA or condo association

The work does not disappear. It moves off a volunteer's kitchen table and into a process that keeps its own records.

Taking the request

By hand today

Often voicemails, forwarded emails, and a form somebody has to read

With Havn

A branded order page, paid by card before it reaches you

Finding the answers

By hand today

Usually binders, old spreadsheets, and a call to last year's treasurer

With Havn

Filled from the community record you already keep

Attaching exhibits

By hand today

Often scanning and renaming files one at a time

With Havn

Budget, financials, insurance, and minutes attach automatically

Checking the statute

By hand today

Usually hoping the fee and the deadline are right

With Havn

Fee cap and turnaround clock checked against your state

Getting paid

By hand today

Often waiting on a check, then a deposit slip

With Havn

Card payment settled to your own bank account

Delivering it

By hand today

Usually an attachment, a bounce, and a follow up

With Havn

Tracked download links to everyone on the order

What you pay

Usually staff hours or volunteer nights, plus whatever the attorney bills to check it

Nothing on the resale platform. You set your fee. Havn's share comes out of it, never on top of a legal cap.

State law built in for all 51 jurisdictions

Every state names the document differently and caps it differently. Florida caps an estoppel certificate at $299 and allows 10 business days. Washington caps a resale certificate at $275 and allows 10 days. Havn keeps all 51 sets of rules as living data and checks each order against the right one.

Fee caps

Checked twice

A fee above the state cap cannot be saved, and the cap is checked again at checkout.

Turnaround

Clocks per state

Delivery dates default to what the statute requires, tracked from the day the order lands.

Citations

Statutes by name

Every limit cites the governing law, from condo acts to planned community statutes, state by state.

Every fee cap and deadline, by state

HOA software for management companies and self-managed boards

Management companies

Run every community's documents, orders, and records through one platform, with your brand on all of it.

Self-managed associations

Board-run communities get the same engine: a portal, a library, and documents that open mostly written.

Free either way

Management company or self-managed board, the resale platform costs nothing. Requesters pay per document and you set the price.

See Resale Pricing

Resale pricing

Free for management companies and self-managed HOAs

No subscription and no per-seat fees on the resale platform. Requesters pay per document, and you set the price.

The resale platform

$0

for the resale platform

Everything a management company or self-managed board needs to take, produce, and deliver document orders. Every community, every seat, every order.

  • Branded public order portal
  • Resale certificates, lender questionnaires, and demand letters
  • Document library with automatic filing
  • Community records that fill every document
  • Online card payments settled to your own bank account
  • Each state's fee rules and deadlines, tracked on every order
  • Order lifecycle emails under your brand
  • Unlimited communities, team members, and orders

Per document

Requesters pay for each document at the price you set. Havn earns a share of that fee, so the platform only makes money when you do.

  • You price every document and format yourself
  • Recommended prices alongside yours, per state
  • A fee above the state cap cannot be saved
  • Havn's share comes out of the fee, never on top of a legal cap

HOA software and resale documents: common questions

Short answers for boards, managers, and the people who order from them.

What is HOA software?

HOA software is the system a homeowners or condominium association, or its management company, uses to run the community's work: its documents, its owner and unit records, its payments, and the requests that come in from owners, buyers, lenders, and title companies. Havn covers the documents, records, orders, and payments that every sale and refinance touches.

What does Havn do?

Havn gives an association its own branded order page, takes payment by card, drafts the resale certificate, estoppel certificate, demand letter, or lender questionnaire from the community's own records, checks the fee and the deadline against that state's law, and delivers the signed document with tracked links. It also reads and files the community's documents and keeps the records that fill the next order.

Is Havn free for an HOA or a management company?

The resale platform costs the association nothing: no subscription, no per-seat fee, and no contract. The person ordering a document pays for it at the price you set. Havn's share comes out of that fee, never on top of a state's legal cap.

See Resale Pricing

Does Havn work for a self-managed HOA?

Yes. A board-run community gets the same order page, document library, and records as a management company, with card payments settling to the association's own bank account. A volunteer reviews and signs a document that opens mostly written, in place of building it by hand.

What is an HOA resale certificate, and is it the same as an estoppel letter?

It is the association's written statement of what an owner owes and what a buyer is walking into: assessments, fees, insurance, reserves, and the governing documents. States name it differently. Florida calls it an estoppel certificate, Colorado calls it a status letter, Illinois calls it a 22.1 disclosure, Massachusetts calls it a 6d certificate. The job is the same in every state, and a title company or lender usually asks for it before closing.

See Resale Certificates by State

How much can an HOA charge for a resale certificate?

It depends on the state. Florida caps an estoppel certificate at $299, Washington caps a resale certificate at $275, and Nevada caps its resale package at $185. Many states set no dollar figure and require only a reasonable fee. Havn will not let a price above the state's cap be saved, and it checks the cap again at checkout.

How fast does an association have to deliver it?

That is also set by the state. Florida allows 10 business days from the request and Washington 10 days. Some states set no deadline at all. Havn puts the state's due date on every order and tracks it from the day the order lands.

How do owners, agents, and title companies order a document?

From one public link the association shares. No account is needed, the price shows before they order, and they pay by card. Everyone named on the order gets a tracked download link when the document is signed.

Who is responsible for what the document says?

The association. Havn prepares the draft from the community's records and checks it against the state's rules. The manager or a board member reviews it, completes what only they know, and signs.

Switching from another resale document service? See how Havn compares.

Your next resale order could fulfill itself.

The resale platform is free for the association. The requester pays for the document. No contract to sign.

Talk to a Person

Write to hello@havnhq.com and a person answers. Board questions welcome, no sales call required.