Features

The HOA Portal Your Owners Will Actually Use

Every owner gets one place for their home: the balance and autopay, statements, the community's documents, any notice about their home, requests to the office, votes, and the directory. One sign-in per person, on a phone or a laptop, with no app to install.

Get Started FreeSee Pricing

Good morning, Dana

Example Ridge · 8330 276th Pl NW

Example Ridge · 8330 276th Pl NWDKDana Kim

Autopay is on

Autopay · the 1st

$0.00

Next: $245.00 due Nov 1

Manage AutopayPay Ahead
PayNew RequestReserveDocuments
How to contact management
(425) 555-0144Text Northwind ManagementText
exampleridge@mail.havnhq.comEmail Northwind ManagementEmail
(425) 555-0120Northwind Management officeCall
What we have on file for youEdit
Property
8330 276th Pl NW, Arlington, WA 98223
Account
ER-1000412
Owner
Dana Kim
Email
dana.kim@example.com
Mobile
(425) 555-0199
Mailing address
Same as this home
Co-owners
Sam Kim+ Add
Open requestsSee All
Maintenance · Sent Oct 13Sprinkler by the driveway sprays the sidewalkIn progress
What's happeningSee All
News · Example Ridge · Oct 14Annual meeting: Tuesday, November 18 at 7 PMRead the message ›
Notice · Reply by Oct 24Trash cans left in view of the streetCourtesy notice. Reply, or mark it taken care of.
Meeting · Example RidgeBoard meetingIn 9 days · Oct 27 · 7:00 PM · Clubhouse
Latest documentsSee All
Financial statement · Added Oct 8September 2026 financial statement
Meeting minutes · Added Oct 2Board meeting minutes, September 22, 2026

Pay Dues Online, or Turn On Autopay Once

The balance is the first thing on the page. An owner pays by card or bank account, picks the day autopay runs, and gets a receipt that names what it covered. Statements are a tab away, and a check still works for anyone who prefers paper.

  • Card or bank account, with the fee shown before paying
  • Autopay on a day the owner picks, with a receipt every time
  • Statements as PDFs, and the address to mail a check

Autopay is on

Autopay

$0.00

Next: $245.00 on Nov 1 from bank ••6789

Pay AheadManage Autopay
Oct 18Payment · bank ••6789-$245.00
Oct 1October assessment$245.00
Sep 1Payment · bank ••6789-$245.00
Autopay on. Next month pays itself.

Notices, Requests, and Votes Without a Phone Call

A notice about the home shows the photo, the deadline, the letters as sent, and a reply box. A request opens with the right form for the kind of ask and keeps the conversation with the office in one thread. A ballot opens inside the portal and confirms before it counts.

  • Notices with the letter, the deadline, and a way to respond
  • Requests with the office's reply in one thread
  • Votes cast inside the portal, with a receipt

Sprinkler by the driveway sprays the sidewalk

Maintenance · sent Oct 13 · Example Ridge. Latest from the office, Oct 15: A tech is scheduled for Friday morning.

  1. Received
  2. Scheduled
  3. Done
Open ConversationAdd a Photo

Replace the front door

Architectural · sent Oct 7 · Example Ridge. Latest from the office, Oct 9: The committee reviews it at the Oct 21 meeting.

  1. Received
  2. In review
  3. Decision
Open ConversationAdd a Photo
Recently closedSee All
Parking permit for a second carAccess and parking · approved Sep 30Approved

Everything an Owner Can Do, From One Sign-In

Twelve pages, the same in every community Havn runs: the balance and autopay, news from the board, requests with the office's replies, notices about the home, the calendar, votes, the directory, the documents, amenity reservations, help, and the owner's own profile. Each page is a door into something the owner needs, and nothing on it waits on a phone call to the office.

  • Twelve pages, each one a door into something the owner needs
  • Pages the community does not use never show
  • Co-owners each get their own login and see the same home

Every page in the portal

HomeWhat is happening and who to call
PayPay now, autopay, statements
NewsFrom the board and management
RequestsAsk for help, track replies
NoticesLetters from the board
CalendarMeetings, events, deadlines
VoteElections and surveys
DirectoryBoard and committees
DocumentsRules, budgets, meetings
AmenitiesClubhouse, cabanas, parking
HelpCommon questions, who to call
ProfileHow we reach you, your home

A page the community switches off never shows. Co-owners each sign in with their own email and see the same home.

On a Phone, a Tablet, or a Laptop. Nothing to Install.

The portal is a website, so it opens from the link in any email or text the community sends. On a phone the first four pages are tabs along the bottom and More holds the rest, a tap on the office's number places the call, and a tap on its email opens mail. The same sign-in works on a laptop, where the pages sit in a sidebar.

  • Opens from any email or text link, with nothing to install or update
  • The first four pages as tabs, More for the rest
  • The same sign-in on a laptop, with the pages in a sidebar
9:41100%
ERExample RidgeNorthwind ManagementDK

Good morning, Dana

Example Ridge · 8330 276th Pl NW

Autopay is on

The 1st

$0.00

Next: $245.00 due Nov 1

Manage AutopayPay Ahead
PayNew RequestReserveDocuments
Open requestsSee All
Maintenance · Sent Oct 13Sprinkler by the drivewayIn progress
What's happeningSee All
Notice · Reply by Oct 24Trash cans left in view of the streetCourtesy notice. Reply, or mark it taken care of.

Frequently Asked Questions

How does an owner sign in?

With the email the association has on file. The owner confirms it with a code we email, sets a password if they want one, and their home is already there. Co-owners each get their own login.

Do owners need an app?

No. The portal is a website that works on a phone, a tablet, or a computer. There is nothing to install or update.

What can a co-owner do?

The same things the primary owner can: see the balance, pay, turn on autopay, read documents and notices, send requests, and vote. Saved payment methods belong to the home and are shared. The home has one vote.

Can an owner change what the office has on file?

Yes. Name, mobile number, and mailing address change from the portal and the office sees the change on the record. An email change goes through a request, since the email is also the sign-in.

What about owners who are not online?

The invite goes out by email, by text, and by a mailed letter with the community's link and a QR code. An owner who never signs in still gets statements and notices by mail.

More of the Platform

Order Portal

A branded order page; documents drafted from the record, paid by the requester.

Payments

Dues, autopay, receipts, statements, and fees that follow the law.

Communications

Email, texts, calls, and letters from one inbox, kept on the record.

Community

Violations, owner requests, voting, reservations, and the calendar.

Document Management

Every file read, filed, searchable, and shown to the right people.

People and Property

Units, owners, board seats, tags, and the details every document uses.

Accounting

Fund accounting, budgets, bank feeds, payables, and owner statements.

Self-Managed HOAs

Everything a volunteer board needs, for a dollar a home a month.

Management Companies

Portfolios, company defaults, one inbox, your brand on every touch.

Condo Associations

Allocated interests, reserves, co-owners, and lender questionnaires done right.

Resale Certificates

The document itself, state by state, with every fee cap and deadline.

Keep Reading

Guides

Templates

  • HOA Welcome Letter TemplateA free HOA welcome letter template for new owners: who runs the community, how dues work and how to pay, the rules that matter most, and how to reach the board or the office.
  • HOA Dues Increase and Special Assessment Notice TemplateA free HOA letter template for a dues increase or a special assessment: the new amount and when it starts, why, the payment schedule, how to pay, and where to ask questions.

Terms to Know

  • Homeowner portalThe website where an owner sees their own account: the balance, autopay, statements, the community's documents, notices about their home, requests to the office, and votes.
  • HOA account statementThe record of an owner's account, the charges, payments, and balance period by period, sent to the owner on a schedule and to the title company at a sale.
  • AssessmentThe owner's share of the association's budget, charged on a schedule.
  • Amenity feeA charge for using a community facility beyond what regular assessments cover: a clubhouse rental, a pool key, a reserved parking space.

Laws and Documents

Give every owner their portal this week.

HOA management software with a homeowner portal owners actually use. Resale documents are included; the requester pays for each one.

Get Started FreeSee the Homeowner Portal