Glossary
What is a homeowner portal?
The website where an owner sees their own account: the balance, autopay, statements, the community's documents, notices about their home, requests to the office, and votes.
Also called owner portal, resident portal.
In Havn
Every owner gets Havn's portal with the roster as the invitation, sent by email, text, and mailed letter, and one sign-in per person.
Homeowner portalA portal replaces the phone call and the paper statement for most of what an owner needs. The measure of a good one is how much an owner can finish there without calling: pay, set autopay, read the notice and reply to it, find the budget, send a request and see the answer, vote.
Portals differ most in sign-in and in co-owners. One login per person, with each co-owner on their own email, keeps the record straight when a home has two owners or an owner has two homes.
Keep Reading
Guides
- HOA Online Payments: Fees, Autopay, and SetupOnline payments cut late dues more than any letter.
- HOA Newsletter Ideas: What to Put in Every IssueA newsletter owners read is short, has dates in it, and says what the money did.
Templates
- HOA Welcome Letter TemplateA free HOA welcome letter template for new owners: who runs the community, how dues work and how to pay, the rules that matter most, and how to reach the board or the office.
Laws and Documents
- HOA laws by stateEvery state's association statutes and resale rules on one map.
- HOA letter templatesFree notices, ballots, and letters a board can copy and send.
See how Havn handles it with your own community.
HOA management software with a homeowner portal owners actually use. Resale documents are included; the requester pays for each one.