Features
Dues Collected, Receipts Sent, Money in the Association's Own Account
Owners pay dues by card or bank account and turn on autopay once. Receipts go to everyone on the home, statements go out on the community's schedule, and the money settles to the association's own bank account.
Autopay is on
Autopay$0.00
Next: $245.00 on Nov 1 from bank ••6789
Everything Around the Payment Happens on Its Own
The owner picks the autopay date and saves a bank account or a card once. From then on, receipts, statements, autopay confirmations, and late notices go out on their own, and every one of them reaches every owner on the home, not just the one who paid.
- A receipt after every payment, a statement on the community's day
- Autopay turned on, off, or failed, confirmed the same minute
- The charge shows the association's name on the owner's card or bank statement, not Havn's
- Late notices on the ladder your state allows
Sent on its own
8330 276th Pl NW · October
Sent by the office this month0
Pick Who Covers the Fee, and Use It to Fill Autopay
Card payments carry 3.25% plus 30 cents and bank payments 1%. The board or the management company decides, per method, whether the owner pays it at checkout or the association covers it. Cover the bank fee and leave the card fee to the owner, and a bank account on autopay becomes the obvious way to pay.
- One setting per method: the owner pays at checkout, or the association covers it
- Cover the bank fee and owners move to autopay from a bank account
- The owner sees the exact fee, or no fee, before paying
Payment fees
Who covers the fee
Bank account
1%
Card
3.25% + 30¢
What the owner sees
Cover the bank fee and leave the card fee to the owner, and autopay from a bank account becomes the obvious way to pay.
A Ledger an Owner Can Read at a Glance
The portal opens on the balance over the last six months as a graph, with every charge and payment a point an owner can tap. A toggle shows the same activity as a table, where every line reads like a sentence: Assessment - October 2026, Late fee, Payment. It is the same ledger the office sees, and the monthly statement comes from it.
- The balance over six months, graph first, table on a toggle
- Every charge named plainly, with the balance after it
- One ledger for the owner and the office, and the statement comes from it
Account activity
Outstanding balance · $0.00 today
Payment Late fee
Late Payments Climb a Ladder You Set Once
A past-due account moves up the ladder on its own: a reminder, a late notice, a demand with a payment plan offer, and the pre-lien notice, each on the day your state and your policy set. Every step goes out by email, text, call, or letter, and the office sees where each account stands.
- Reminders, notices, demands, and payment plans on your days
- Each step by email, text, call, or letter, certified where the law asks
- Late fees and deadlines within what your state allows
Collections
Unit 41 · $490.00 past due
Day 1 · Friendly reminder
Sent Sep 11Email and text
Day 15 · Second reminder
Sent Sep 25Email, text, and a call
Day 30 · Late notice
Sent Oct 10Email and letter
Day 45 · Demand with a payment plan offer
Next · Oct 25Email and certified mail
Day 60 · Pre-lien notice
Nov 9Email and certified mail
Set once per state. Each step goes out at 10 AM on its day, and a payment stops the ladder the same minute.
Frequently Asked Questions
Where does the money go?
To the association's own bank account. Havn does not hold the money.
What does an owner see on their card statement?
The association's name, the way card networks print it, with the payment described as an assessment on their account. Owners recognize the charge, so it is not disputed as an unknown one. Havn's name does not appear.
What does an owner pay to pay online?
Card payments carry 3.25% plus 30 cents, bank payments 1%. The association decides whether the owner or the association covers it, and the owner sees the fee before paying.
Can owners still pay by check?
Yes. The portal shows who to make the check out to and where to mail it, and the office posts it to the ledger.
Does Havn do the bookkeeping?
Havn keeps the ledger, the budget, the bank reconciliation, and the reports, with a chart of accounts per community. Payables run from bill to approval to a mailed check.
More of the Platform
Order Portal
A branded order page; documents drafted from the record, paid by the requester.
Homeowner Portal
Dues, autopay, documents, notices, requests, and votes, from one sign-in.
Communications
Email, texts, calls, and letters from one inbox, kept on the record.
Community
Violations, owner requests, voting, reservations, and the calendar.
Document Management
Every file read, filed, searchable, and shown to the right people.
People and Property
Units, owners, board seats, tags, and the details every document uses.
Accounting
Fund accounting, budgets, bank feeds, payables, and owner statements.
Self-Managed HOAs
Everything a volunteer board needs, for a dollar a home a month.
Management Companies
Portfolios, company defaults, one inbox, your brand on every touch.
Condo Associations
Allocated interests, reserves, co-owners, and lender questionnaires done right.
Resale Certificates
The document itself, state by state, with every fee cap and deadline.
Keep Reading
Guides
- HOA Online Payments: Fees, Autopay, and SetupOnline payments cut late dues more than any letter.
- How to Collect Delinquent HOA DuesCollections is a calendar, not a confrontation.
- HOA Special Assessment RulesA special assessment is the charge nobody budgeted for.
Templates
- HOA Dues Increase and Special Assessment Notice TemplateA free HOA letter template for a dues increase or a special assessment: the new amount and when it starts, why, the payment schedule, how to pay, and where to ask questions.
- HOA Welcome Letter TemplateA free HOA welcome letter template for new owners: who runs the community, how dues work and how to pay, the rules that matter most, and how to reach the board or the office.
Terms to Know
- AssessmentThe owner's share of the association's budget, charged on a schedule.
- Late feeA charge added when an assessment is not paid by its due date.
- DelinquencyAn owner account that is past due.
- HOA lienThe association's legal claim on a home for unpaid assessments, created by the declaration and, in most states, by statute.
- HOA account statementThe record of an owner's account, the charges, payments, and balance period by period, sent to the owner on a schedule and to the title company at a sale.
Laws and Documents
- HOA laws by stateEvery state's association statutes and resale rules on one map.
- Demand lettersThe payoff statement a closing needs, drafted from the ledger.
Collect next month's dues online.
HOA management software with a homeowner portal owners actually use. Resale documents are included; the requester pays for each one.